Turn missed calls into booked repair jobs.

Pigeon automatically texts every customer you miss, turns missed calls into booked repair jobs, and starts free so you can see the results before paying.

Built for auto repair and body shops doing $20k–$80k per month in revenue.

FOR BUSY AUTO REPAIR SHOPS

Does This Sound Familiar?

You’re under a car, talking to a customer, chasing parts… and the phone keeps ringing in the background. Every missed call is a job that might never come back.

You’re missing potential new customers when calls go unanswered.
You can’t follow up with missed calls when you’re already booked solid.
People say “I called yesterday but nobody answered”, and you only hear about it at the front desk.
After a full day in the shop, you still have calls and voicemails waiting.

If your shop is doing $20k–$80k/month, this is all too common.

How Pigeon SMS Works When You Miss a Call

Pigeon automatically texts customers who couldn’t reach you, so you can rescue missed jobs without hiring extra staff.

01 Missed Call Detected

A customer calls your shop but no one can answer — you’re under a car, talking to someone at the counter, or it’s after hours. Pigeon automatically detects the missed call in the background.

Works with your existing phone number
No changes to your current setup

02 Automatic Text in Seconds

Within a few seconds, Pigeon sends a friendly SMS from your shop: “Hey, we missed your call. What can we help you with?” Customers reply like a normal text — no apps, no portals.

Uses your shop name and branding
Works during business hours and after hours

03 You Save the Job, Not Just the Call

You (or your team) reply when you’re free, confirm the service and time, and turn that missed call into a booked job. Every conversation is saved in your dashboard so nothing falls through the cracks.

Simple follow-up from phone or desktop
Clear history of every missed call

Built for Busy Automotive Shops

Pigeon SMS is designed for shops that are already getting calls, but are too busy to answer every one.
If your phone rings all day and you hate missing jobs, this is for you.

Independent Auto Repair Shops

2–5 bays, always booked a few days out.
Front desk juggling walk-ins, calls, and checkouts.
Phones ringing nonstop during peak hours.

Tire, Brake & Alignment Shops

High volume of quick jobs and price-check calls.
Customers shopping around and calling multiple shops.
Easy money lost when nobody picks up on the first try.

Body, Detail & Specialty Shops

Longer jobs, customers nervous about their car.
Lots of follow-up questions and “status” calls.
After-hours calls that you can’t always answer live.

If your shop is doing around $20k–$80k/month and the phone rings more than you can handle,
Pigeon SMS will feel like adding a front-desk assistant — without the payroll.

What You Get With Pigeon SMS

Everything is built to rescue missed calls automatically, so your front desk can focus on the customers in front of them.

Automation that never sleeps

Control that still feels human

What’s included in the free plan

Start with everything you need to prove that rescuing missed calls by SMS actually works for your shop — without paying a cent.

Free plan for busy shops

Up to 100 SMS per month (usually 30+ missed-call conversations)
1 shop phone number
Automatic SMS after unanswered calls
Access to your Pigeon SMS dashboard
Pre-built message templates you can tweak
Light onboarding and email support

Limited-time bonus: sign up now and we’ll add 50 extra SMS every month for as long as you stay on the free plan (150 SMS total). This bonus is available for a limited time.

Got questions? We’ve got answers.

Short, straight answers to the questions shop owners ask us most about Pigeon SMS.

What do you need from us to launch?

Just create your Pigeon SMS account and answer a short setup questionnaire about your shop — services, hours, how you talk to customers, and what you want the SMS agent to do.
Pigeon uses your answers to auto-configure your missed-call texts and conversation flow. From there, everything lives inside your dashboard where you can tweak messages and settings anytime.
We include a light onboarding call and step-by-step tutorials, but you stay in control of your own setup — no complicated tech or long back-and-forth needed.

Can we keep our existing phone number?

Yes. Pigeon SMS works with your current phone setup — it doesn’t replace it.
Your customers keep calling the same shop number as always. When a call rings and no one picks up (or it goes to voicemail), Pigeon detects the missed call and sends the follow-up text on your behalf.
No new number for your customers to learn, and no changes to your phone company contract.

How does Pigeon SMS know when to text a customer?

Whenever a call to your shop goes unanswered for a set amount of time, Pigeon is notified that the call was missed.
At that point, your pre-configured SMS kicks in — for example:

“Hey, this is [Shop Name]. We saw your missed call. What can we help you with today?”
From there, the conversation continues by text inside your dashboard, so you never lose track of who called and what they needed.

Will my customers feel like they’re talking to a bot?

No. The whole point of Pigeon SMS is to feel like a real front-desk assistant, not a corporate robot.
Messages use your shop name, your tone of voice, and simple, friendly language. Customers reply just like they would to any normal text.
Your team can jump into any conversation at any time from the dashboard, so a real human is always just one reply away.

What happens if a customer asks something complicated over text?

Pigeon SMS is designed to handle the simple but critical part:

Acknowledge the missed call.
Understand what the customer needs.
Help you turn it into a booked job or follow-up.

If a customer asks something more complex (detailed diagnosis, unusual request, pricing exceptions, etc.), your team sees the message in the dashboard and can take over the conversation instantly.
You always have the final say — Pigeon never “guesses” about sensitive things like pricing or promises.

How much does it cost and are there contracts?

We start you on a free plan so you can prove that rescuing missed calls by SMS actually works for your shop.
As your volume grows, you can upgrade to a simple monthly plan based on usage. No setup fees, no long-term contracts, and you can cancel anytime.
You’ll always see exactly how many conversations you’re running and what you’re paying for.

What if we’re already pretty good at answering the phone?

That’s great — Pigeon SMS isn’t here to replace your front desk, it’s here to catch the calls that slip through the cracks:

When the techs are asking questions at the counter.
When you’re short-staffed.During peak hours or lunch breaks.
Those missed calls are often your easiest wins. Pigeon makes sure every one of them gets a reply, so you stop losing simple jobs to voicemail.

Stop losing jobs to missed calls.

Turn every missed call into a text conversation your shop can actually respond to — without hiring extra staff.

No credit card required. Cancel anytime.